Frequently Asked Questions
Who are you registered with?
All therapists hold appropriate registration with the relevant body (HCPC, BABCP, BACP), and this is a requirement to work in the clinic.
How long does each therapy session take?
Each session lasts 50 minutes and is held on the same day and time each week.
What type of therapy should I look for?
The answer is a combination of personal preference, knowledge, and professional advice. You can discuss this with your therapist in the consultation session.
What if we feel it was not a good fit?
This can be discussed in the consultation session, and your therapist will provide you with a range of alternatives if you feel you were not suited to work together.
What if I have to miss a session?
Charges apply for all cancellations or missed sessions. If you are engaging in longer-term work then holidays and breaks will be discussed with your therapist.
Can I pay through my insurance company?
Yes, all of our therapists are registered providers with AXA, Aviva, and Cigna. Please mention this in your initial contact.